Refund policy

We strive to ensure to give our customers %100 satisfaction.

We gladly accept returns*, exchanges* and cancellations - may be subject to a %10 restocking fee; ( Please see * below for excluded items)

Just contact us within: 3 days of delivery

Ship items back to us within: 7 days of delivery

Request a cancellation within: 1 hour of purchase
Buyer responsible for both way shipping costs (to ship to seller and from seller to buyer) unless your item arrives damaged.

Items must be unused and must be in original condition. Any worn, used or washed items can not be returned and can't be refunded. All exchanges and returns must be pre-approved before you send the item to us. If items are not in original condition and worn they will be shipped back at the customer’s expense.

For exchanges; new item will be sent after we receive the original item from customer.

ITEMS EXCLUDED TO REFUND OR EXCHANGES:

* Any custom products; Custom design shirts and body suits, custom tutus, etc., custom size headbands, custom size tutus, etc..

* Personalized products,

* Monogrammed products,

* Couture embellished tulle dresses,

* Birthday bodysuits or Shirts or Sets.

We encourage you to make sure with sizing, correct spelling for personalized items, correct letters for monogramming or correct numbers for birthday outfits.

If you would like to return your item, please contact us with your brief message includes your order number, reason of your return or exchange.